Accenture India shares how they motivate their workforce to adopt a mind-set of continuous improvement.
Think of a romanesco broccoli, which is fractal and is composed of elements looking exactly like itself. Likewise, Dominique Sciamma, Director & Dean of the Strate School of Design calls for humanity to be a network of co-owners, sharing the same intentions to tackle the world's complexity. It is time to turn from a separation approach to one that is synergic and design-based. It is a Romanesco time.
Business leaders face unprecedented challenges. They need to manage and adapt their organisations to prosper in an environment of flux and upheaval. In this era of change that is both fast and unpredictable, what are their main concerns?
HQ Asia speaks with Dave Lim, serial innovator and TEDxSingapore founder, about the intersection of ideas and innovation.
What makes ASEAN powerful? Alicia Garcia-Herrero, Senior Fellow for Bruegel and Chief Economist for Asia Pacific at Natixis, explores the intriguing economical patterns and trends of the six countries in ASEAN.
The island city-state of Singapore is often held up as a paradigm of a successful multicultural society. Its population of 5.7 million is made up of roughly 74% Chinese, 13% Malays and 9% Indians. The remainder, Eurasians and other foreigners, represent almost all religious faiths – Buddhism, Christianity, Islam, Taoism, Hinduism, Sikhism and Judaism. All this ethnic mix is crammed into an area of a little over 700 sq. km, making Singapore stand out as one of the most multicultural, diverse and densely populated cities in the world.
In celebration of Chinese New Year, HCLI turns to the Chinese culture for some timeless reminders on how we can live and lead better. As discovered in our research, Leadership Mosaics Across Asia, traditional Chinese culture is rooted in Confucianism. Sifting through notable sayings by this great philosopher, Confucius, we have picked out three for us to ponder more deeply about.
GO-JEK’s Chief Technology Officer spoke with HQ Asia’s editor about Gojek’s journey from starting out as a call centre in 2011 to becoming Indonesia’s first unicorn.
We are already one month into 2018. How are your resolutions for this year coming along? If you haven’t yet, it might be helpful to set aside an hour or two and check your progress. For me, I am still sticking to my health and wellness resolution.
Maxis believes in creating culture from the inside-out. Read on for how the team is motivated, how the strategy evolves, and how Maxis contextualises best practices from the broader HR community.
The rapid pace of technological development is transforming the job market. How can HR leaders start preparing their organisations and talent to adapt to these changes and stay ahead of the game?
Six key areas to focus on to achieve the Asian Century. There are many reasons to be optimistic about the development prospects of Asia and the Pacific.
Communication is key in every process, especially when it comes to leadership.
Do board evaluations matter? According to Randall Peterson, Professor of Organisational Behaviour at London Business School, it is important for companies to adopt a thorough board evaluation process.
Lo & Behold Group’s Merle Chen discusses the importance and relevance of companies investing in technology in order to improve employee experience with HR. Chen also shares how she defines a leader and insights she’s gained throughout her career.
What contributes to a company's success? Anuradha Purbey, People Director of Aviva Southeast Asia, shares insights into a successful people strategy and how encouragement begets engagement.
It is time to discuss what skills next gen workers will need.
HQ Asia speaks with machine-learning expert Amr Awadallah who is Co-founder and CTO at Cloudera about how automation impacts society and work, what work still needs to be done in machine learning, and the six waves of automation throughout history.
During a merger, HR's role is to identify and curate a healthy organisational culture. Here is what I have learned through this process. A healthy organisational culture
In 2015, I flew to Cambodia for the 10k race at the Angkor Wat Half Marathon, which attracts almost 10,000 runners and is held each December. It was already hot and soupy as the race began at 6 am.
According to HCLI's upcoming research piece, Us And Them, there are three culprits deepening fractures in our world today:
Last year, SAP piloted a programme for women returning to the workforce in Japan and Korea. Here's why and how they are minimising unconscious bias at SAP.  Helping new mothers return to the workforce
Our workforce is afraid and disengaged, and traditional training is not working. How do we build a truly smart workforce?
Most Asian economies have yet to confront the impact of demographic headwinds on growth of the labour force and the economy—and none more so than Singapore, where the problem is expected to be particularly pronounced.
An inside look into the culture at Hong Kong Broadband Network. Aligning Interests at HKBN We focus on three aspects: our core purpose, Co-Ownership and Talent-first culture.
How does the workspace impact employees? Two Prudential leaders share the inspiration for their new office, Workplayce, and how it impacts employees. How Workplayce came to be
What are the three technology trends that can impact HR in 2018?
How does a large hotel group like Marriott recruit and retain talent? Andrew P. Newmark explains this and shares more about the company’s culture. How HR supports
How do you define a leader? Words and descriptions that come to my mind are vision, inspiring others, transparency, execution. Maybe you think of phrases like sets the tone, pushes for what they believe in, and balances company and employees’ interests.
How is working with an independent professional consultant different from working in a corporate set-up or with a traditional consulting firm?
What book has impacted the way you think?
Call centres have been around since the 1960s, gaining mainstream attention when employees were seen wearing telephone headsets on televised NASA Mission Control Center events.
How will technology impact and improve HR? An artificial intelligence (AI) and big data company’s co-founder shares how data improves decision-making: for employers who are hiring, and for professionals to know what skills are in-demand.
What is the benefit of encouraging employees to be entrepreneurial and to follow their interests? Tata Communications’ Chief Human Resources Officer shares the programmes and benefits that have been borne out of this mind-set.
CXA-- a company that is in startup mode-- has defined their competitive edge: focus on upskilling and reskilling employees.
Chatbots may solve a recruiter's biggest headache: asking the same introductory question to dozens of candidates. While chatbots may eventually be used for senior-level hires, here is how they can be used to initially screen entry-level hires.
Though there are challenges for SMEs that are expanding into the region and expatriating talent, preparation is the key to success. Why is it important for Singaporean small and medium-sized enterprises (SMEs) to expand in the region?
The IKEA brand is well known for its customer experience: walk through their warehouse-like stores, maybe eat an order of Swedish meatballs at the café, and then go home to build your newly purchased furniture. But what makes it a fun place to work?
How does an average team become a high-performing one? Jamil Qureshi, a performance coach and psychologist, has coached business leaders, English Premier football clubs, Formula 1 racecar drivers, and many top golfers.
Jaime Augusto Zobel de Ayala, Chairman and CEO of Ayala Corporation, the holding company of one of the largest and oldest business groups in the Philippines, spoke to HQ Asia, sharing his views on leadership, Filipino talent, and Ayala’s talent recruitment.
"When people go to work, they shouldn't have to leave their hearts at home." – Betty Bender. This may seem like an obvious premise for developing an employee value proposition (EVP), but it is not always that easy.
What has surprised you in your life?
Businesses, governments, and individuals are all focused on utilising and leveraging technology. With initiatives like Smart Nation and Smart Home, the question becomes how do we protect ourselves and our technologies against vulnerabilities?
HQ Asia speaks with Junjie Zhou of Shopee about talent development for both emerging and mid- to senior-level talent. Zhou also shares how they have scaled from 10 employees to over 2,000 in less than three years.
HQ Asia speaks with Bob White, APAC President for Medtronic, about leading during times of change and uncertainty, and how to create organisational culture.
Recent research claims that short personal conversations stimulate creative exchange during the workplace.
Dr Michael Daniels, Assistant Professor at the University of British Columbia, Canada, examines the business case for female participation in business, asking what we can learn from the Philippines, one of Asia’s most forward-thinking countries when it comes to advancing
HQ Asia sat down with Stefan Doboczky, CEO of Lenzing AG, an Austrian manufacturer of manmade cellulose fibres and a firm with a reputation for technological pioneering, to ask him what has influenced his philosophy of leadership, and get his advice for Asia’s emerging le
In this article, HQ Asia discusses the final two roles that HR executives need to play to effectively develop global Asian leaders.
Through this interview with UOB’s Managing Director of Business Banking Mr Mervyn Koh, we gain insight into how this bank is readying its people for the future UOB’s success
How will technology shape the future of work? How can HR make the best out of these changes? Ravin Jesuthasan, Managing Director and Global Practice Leader, Talent & Rewards, Willis Towers Watson, answers these questions and more.
It takes the ability to influence, to inspire, to unify. At the 2017 Singapore Human Capital Summit, first held in 2008, we explored how to lead in these uncertain and volatile times.
Technology and Digitisation. A highly wired, agile and mobile workforce. The emergence of the millennial generation. These three are all rapidly changing the rules of the employment game.
When Gabrielle Dolan begins explaining the makeup of a story, she starts by sharing a quote by Aristotle: “A whole [story] is that which has a beginning, middle and end.” What do good stories do? They appeal to emotion, include sensory details, are authentic, and are purposeful. Dolan explains that a purposeful story, a good story, has a clear message. This is essential: for a story to resonate with the audience, leaders need to have an authentic story with a clear message and a clear purpose.
As we enter the last quarter of the year, let us take a few minutes to reflect on what we have accomplished so far in 2017. And identify what we want to still get done before December 31st.  
Sectors such as retail have felt it like a tsunami, with relatively new players such as eCommerce platforms Amazon and Alibaba growing rapidly, taking market share and forcing change at traditional brick-and-mortar retailers.
The boundaries between our personal lives and work are becoming more blurred. As this influences the nature and impact of our voice, we must also ask ourselves the wider implications of the way we communicate, including well-being and autonomy.
What are the five themes influencing the workplace evolution taking place across Asia, and how will AI impact the role of the HR leader? John Antos, Vice President of Strategy & Marketing, at ADP, shares recent research on the evolution of work and AI.
Welcome to HQ Asia’s new home! I hope you will take some time to explore the fresh site, our articles, and our offerings.
We had an interview with Yazad Dalal, Head of Human Capital Management (HCM) Cloud Applications at Oracle (Asia Pacific), who shared how Oracle utilises Cloud and analytics in human capital management to develop a versatile, future ready workforce.
Heekyung Min, an Executive Vice President at Korea’s CJ Corporation, is a rarity in global business. A Korean female business leader with worldwide experience across diverse sectors, she speaks to HQ Asia about her career to date.
In October 2016, the Human Capital Leadership Institute is launching a research initiative, Leadership Mosaics Across Asia, to help companies develop global leaders from the region.
Two Asian entrepreneurs – Deep Kalra of Makemytrip.com and Naoaki Mashita of V-Cube – share key lessons they learnt in their quest to build a successful business venture in the region.
How ready are Southeast Asia’s emerging leaders to lead across borders? Human Capital Leadership Institute assesses their ability to navigate a volatile and uncertain world, engage across global boundaries and adapt to different cultures.
HQ Asia speaks with the Head of Insight & Futures at the CIPD about AI technologies shaping the future of work and the impact these can have on individuals, organisations and society.
Mark Hon may wear many hats, but he is an entrepreneur at heart. He speaks with HQ Asia about what it takes to be an entrepreneur. He shares advice for those who want to create a start-up and what the start-up scene looks like in Singapore.
HCLI continues to help organisations accelerate human capital and leadership development in Asia, for a globalised Asia. One of its ways of doing so is to drive pan-Asian research – for Asia, from Asia.
What two things are front of mind for Mastercard’s CEO Ajay Banga?
How are the 2017 global trends – growth by design, a shift in what we value, a workplace for me and the quest for insight -- affecting the workplace and employees?
HQ Asia spoke with Heinrich Jessen, Chairman of Jebsen & Jessen (SEA) Pte Ltd, on leading a family-owned business and the unique challenges
Most companies focus their hiring strategies on strengths or what candidates can do. They assess the qualities and skills that are supposed to enhance job performance, and subsequently test whether candidates are likely to display those qualities once on the job.
HQ Asia speaks with Jan Anne Schelling, Vice President for HR, Asia Pacific about how DSM is developing female leaders, barriers that women need to overcome to get to global roles and how DSM supports the advancement of female leaders.
“The machine doesn’t care about psychological problems like sacrificing a stronger piece. It looks at immediate returns.
These are interesting times in the world and it makes sense for HR professionals to take a pause. Take stock of what is happening and to be able to articulate the emergent themes and patterns in their organisation.
For most of the past two decades the talent challenge in China was finding enough qualified managers and executives to keep up with double-digit growth.
HQ Asia speaks with Medtronic HR about its innovative human capital practices and how HR can think strategically and add value to business
Boards play a critical role in guiding and evaluating the executive team and their strategy. But who is responsible for guiding and evaluating the board itself? New research suggests many boards are ‘marking their own homework’.
Stop. Take a breath. Just observe the natural flow of your breath, letting go of anything that’s on your mind for a few minutes.
While design thinking and human-centered thinking stem from the same ideology, HQ Asia Editor, Sara Moulton, takes the view that being human-centered is employee-focused while design thinking is user or client-focused.
Why do some people become CEOs and others don’t? Why do some Chief Executive Officers thrive while others fail? What separates an outstanding leader from an average one?
Thomas Riber Knudsen, CEO of Damco Asia (part of the Maersk Group) has stayed with one company throughout his professional career: 26 years in all.
Peter Williamson, an Honorary Professor of International Management at Judge Business School, University of Cambridge, examines how one Asian giant of e-commerce adapted to volatility in the trickiest but most rewarding of ways: by rewiring its mindset
How does a startup become Singapore’s first billion-dollar internet company? Sea (formerly Garena), founded in 2009 by Group CEO and Chairman Forrest Li, aspires to be like the internet giants Alibaba and Tencent Holdings Ltd.
Sri Lanka’s civil war ended in 2009. As she undergoes a nationwide transformation, economic reforms and re-established goals emerge. Sri Lanka has great plans to become a higher grossing country and an integral leader in global trade.
Companies in Asia are slow in capturing the value of agile organisations. Understanding the two faces of agile – stability and speed – can help them play to their strengths.
HQ Asia speaks to Serge Pun, Founder and Chairman of Serge Pun & Associates Limited, to gain valuable insights on the future of Myanmar, and what it takes to be a successful emerging Asian leader.
Peter Drucker once said, “Culture eats strategy for breakfast”. Given the importance of company culture, what can organisations do to enhance it? One pertinent step is to develop an inspiring leadership communication strategy.
However the world changes, the pursuit of happiness is an enduring process in our lives. Such endeavours may seem like a personal pursuit, yet Bhutan sees it as a national goal and continues to implement strategies to bring the Bhutanese closer to happiness.
Credit Suisse’s Vice Chairman for Asia Pacific, Lito Camacho, shares lessons into how to improve one’s soft skills of leadership.
Philippe Joubert is the former President of Alstom Power and Deputy CEO of Alstom Group, a Power and Transport Company with 94,000 people around the world and sales of 24 billion euros.
In the 70s and 80s, Indonesia was a relatively unknown entity in the West; now it's the emerging economic powerhouse of Southeast Asia. The journey of Prijono Sugiarto, President of PT Astra International, parallels that of his homeland.
In a world where robots, automation and gamification become the norm, how can a workforce adjust to be future-ready? For a start, by becoming more human.
A conversation with David Chin, former Chief HR Officer of Biosensors International, reveals that business strategies that used to work for Asia are fast becoming irrelevant.
Human resources is one of the most misunderstood and under-appreciated functions in any organisation. Some of your friends and colleagues may even think of HR as just posting job openings online. So how can HR move from an image of job posters to brand builders?
In face of the challenges of a growing city, the potential issues surface around densely populated cities signal the need for strategic plans, and building a smart nation could be the solution for the future.
What will the future of talent look like in Singapore in 2030? Dr Wilson Wong, Head of Insight & Futures at the Chartered Institute of Personnel and Development (CIPD), shares research on what Singapore could look like in 15 years.
Are you a foreign leader new to Asia? HCLI’s latest research initiative, Leadership Mosaics Across Asia offers tips that will help you engage your local team in nine Asian markets.
Grace Sai is the CEO and Co-founder of The Hub Singapore – the country’s pioneering co-working entrepreneurial community that has in the past four years established itself as the go-to place for entrepreneurs and their collaborators.
During spring 2016, AlphaGo, artificial intelligence developed by Google, defeated two human Go champions, thus breaking a frontier many people and specialists thought would never be possible.
HQ Asia sat down with Mr Gan Seow Kee, Chairman and Managing Director of ExxonMobil Asia Pacific Pte Ltd, for a discussion on how ExxonMobil develops its local leadership pipeline as well as Mr Gan's leadership journey.
Ones that look like them. As Freud noted, people are basically narcissists. One needs to look no further than the leadership ranks of his or her organisation to find anecdotal evidence.
Is the Philippines undergoing a ‘brain gain’ as its skilled overseas professionals return home?
There seems to be no shortage of evidence to tell us that the way we work is transforming.
Technology will continue to have a great impact on the job market.
China is in a period of transition marked by rapid changes in market environments, regulations, knowledge and technology. This has implications for leaders as they try to navigate a rapidly changing environment and sustain their organisations’ growth and development.
Expatriate managers in Thailand face a unique set of opportunities, issues and challenges.
The Islamic economy as defined by Salaam – Global Islamic Economy Gateway encompasses seven pillars: Food; Finance; Fashion, Art & Design; Travel; Pharmaceuticals & Cosmetics; Digital; and, Media &
Evan Kuo is the Country Director for a large Taiwanese tech firm’s new development office in Bangalore, India.
Stephanie Nash sat down for a discussion with HQ Asia on her leadership journey, developing talent and how the Western work environment differs from Asia.
Lemon Tree Hotels won the Asian Human Capital Award (ACHA) for its innovative human capital practices. Lemon Tree Hotels has approximately 800 employees who are physically or mentally disabled, or opportunity deprived.
Executives who make organisational blunders may be guilty of turning a blind eye to obvious organisational problems and wilfully ignoring facts when making decisions.
Is the era of the multinational corporation (MNC) over? Professor Peter Williamson, University of Cambridge, looks at how MNCs can learn from — and compete — with rising local players.
Dr Mahzarin Banaji is the co-author of Blindspot: Hidden Biases of Good People. In a conversation with HQ Asia, she talks about ‘mindbugs’ and unconscious biases, and how organisations can deal with these issues
Is frugality a virtue that business has forgotten? Gerry George, Dean at the Lee Kong Chian School of Business at Singapore Management University, argues that Asia must be cheap to tackle its core issues.
This article looks at the lost art of questioning in leadership. How should and can leaders re-build their “questioning” faculty, rather than resorting to their comfort zone impulse of “telling”, and more so in the emerging Asian context is examined.
Julian Persaud, Global Head of Operations, Airbnb Experiences, shares his thoughts on Asia’s technology trends, the leadership styles and skills he values most and the underestimated importance of talent mobility.
Talent Analytics is a field where various myths prevent HR leaders from unlocking the potential of data. Dr Andreas Raharso debunk the myths, and through examples, shows how companies can use talent analytics to improve their bottom line.
Heekyung (Jo) Min, Executive Vice President of Global CSV at CJ Corporation, a South Korean conglomerate, spoke to HQ Asia about what it takes to be successful in South Korea, the need for foreign managers to understand Korean culture, what Korean employees value and the
Antonio Helio Waszyk, former Senior Vice President, Nestlé S.A., was the Southeast Asia Regional Head, as well as the Chairman of Nestlé India. HQ Asia spoke with Waszyk about his life, lessons learnt and his insights into thriving as a global leader.
Aloke Lohia, founder and Group CEO of Indorama Ventures PCL, a Thailand-based global petrochemical producer and manufacturer of wool yarns, spoke to HQ Asia about insights — drawn from over 30 years of experience working in Thailand — into the Thai national cult
Dr Bob Aubrey proposes using key development indicators (KDIs) to balance key performance indicators (KPIs) when developing people beyond short-term performance, a concept that is more fully explored in his newest book, Measure of Man.
HQ Asia sat down with Professor Michael Witt for a discussion on liability of foreignness, the five 'market' clusters that exist within Asia and what companies need to be aware of when entering a new cluster, or region.
Is humility in an Asian leader a sign of strength or weakness?
Shanti L Poesposoetjipto is Chairman of PT Samudera Indonesia Tbk, an Indonesian shipping, logistics and port operations organisation.
As businesses go global, the push for national diversity at the top has grown stronger. But have the upper ranks really become more diverse? Dr Pankaj Ghemawat and Herman Vantrappen discuss the real numbers behind the story.
The role of the regional president is a tough one. If done well, however, this role has the opportunity to develop local talent, drive business growth and shape the way global headquarters views and interacts with the region.
As regional HR teams ramp up talent practices in Asia to match global standards, business heads are increasingly expecting HR to create leadership talent that can both lead in Asia and represent the region in the global arena.
As a company with headquarters in Switzerland that has been operating in Asia for almost 150 years, DKSH has the prototypical outside-in perspective on Asia.
To better take advantage of the complex and ever-changing business environment of Indonesia and grow through innovation, organisations must maintain an external focus. Dr.
Dr. William Fung is the younger of the two brothers now helming Hong Kong’s Li & Fung, which designs, sources, develops and distributes consumer goods. HQ Asia speaks to him about the lessons he has learnt working and leading in this global Asian company.
Dr. Cedomir Nestorovic explains differences in leader behavior in terms of whether he or she focuses on processes or outcomes and explores the role of culture in that focus.
HQ Asia poses three questions to Amit Lohia, Managing Director of Indorama Corporation, an industry leader in the textiles, synthetics and PET businesses.
Professor Richard Boyatzis, a Distinguished Professor of Organisational Behavior at Case Western Reserve University distills his top 8 insights on leadership. 1. Meditation not Metrics
To stay ahead of the curve in high-growth markets, new perspectives on human capital are needed to effectively capitalize on this growth.
Sunny Verghese, Co-Founder and Group CEO of Olam, shares his reflections on leadership with HQ Asia. 1. Manage the Present from the Future
Ho Kwon Ping, Executive Chairman of Banyan Tree, spoke with HQ Asia about his personal lessons on leadership. 1. The Difference Between Management & Leadership
Donald Low, Associate Dean (Research and Executive Education) at the Lee Kuan Yew School of Public Policy explains how behavioural economics can help organisations make better decisions.
The story of one man’s journey from a small village in East Java to senior leadership positions with IBM globally, and now his position as Commissioner of a major Indonesian conglomerate.
American management thought-leader Gary Hamel talks to HQ Asia about what businesses can learn from the attributes of the Internet.
Harish Manwani has won awards ranging from CNBC’s Asia Business Leader of the Year award to Singapore’s Public Service Medal. He shares his leadership journey and lessons with HQ Asia. At the time of the interview, he was the global COO of Unilever.
Aaron Boey has played a critical role in putting brands such as Tiger Beer, Philips and Levi’s on the global map, as well as creating a new global jeanswear brand, Denizen.
MasterCard’s Ajay Banga is a rarity. Raised and educated in India, he is one of the few Asians to serve as CEO of a major Western MNC.
Koh Boon Hwee, former chairman of numerous major corporations such as SingTel, Singapore Airlines, and DBS Bank, shares 10 tips on leadership
In a rapidly changing world, it is critical – and yet surprisingly difficult – for business leaders to engage in continuous learning. Jean-François Manzoni explains why.
Many companies in Asia are keen to globalise and yet stay Asian. A lot will depend on their ability to develop global leaders from asia. HCLI organised an executive roundtable to understand Asian insights on leadership across borders.
Kai Foong Tan and Rebecca Siow speak to James Lim, President for Greater Asia at Becton, Dickinson and Company, about his rise to becoming the first Asian to hold this position.

Research and White Papers

With Singapore lagging behind major capital markets in female representation on boards, how can we achieve the aspirational target of 20% female representation on boards by 2020?
In an increasingly connected and interdependent world, business leaders are increasingly subjected to the forces of globalisation.
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